Delivery Information

Shipping Methods

We offer several methods of shipping:

  • UPS Ground (2-6 business days)
  • Orders must be placed by 11 a.m. EST Monday-Friday to ensure 3 Day, 2 Day, and Overnight Delivery
  • UPS 3 Day Select (3 business days for orders placed before 11 a.m. EST)
  • UPS 2nd Day Air (2 business days for orders placed before 11 a.m. EST)
  • UPS Next Day Air (Next business day for orders placed before 11 a.m. EST)
  • *Business days do not include weekends or holidays.

The deadlines above apply for all contiguous states. Shipments to Alaska, Hawaii and U.S. Territories travel by parcel post (select Economy) and will arrive in two to four weeks.

UPS GROUND ESTIMATED DELIVERY DURATION

US Time in Transit Map

 

UPS Ground shipping

This is our standard shipping option and will get your order to you via UPS Ground in two to six business days. The above map represents approximate delivery times based on your location.  Your entire order will ship UPS Ground.. A physical address is required.

Faster shipping (UPS 3-day, 2-Day and Next Day)

Options for faster shipping can be selected during checkout. Orders must be placed by 2 p.m., and fees are calculated based on the weight and size of the item(s) you're ordering. Orders must be received by 11 a.m. Eastern Standard Time on a week day to ship on the same day. UPS does not deliver on weekends or holidays. A physical address is required. If you are especially concerned about delivery, please email us at dferris@greenlightglow.com. Please note: Some items cannot be expedited. These exceptions are noted in the product descriptions online.

 

Items shipped directly from our suppliers

If your order includes an item that is shipped directly from one of our suppliers, that item will arrive separately from other items you have ordered.

Additional shipping fees on large items

Some of our larger items carry an additional shipping charge. These charges are noted in the product descriptions, and will display in the Shopping Basket as "Additional Shipping."

Shipping outside the lower 48 states

In many cases, delivery takes two to four weeks. In addition, certain products have shipping restrictions, and cannot be delivered to specific states, as noted in the product descriptions.